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Resolved

Degraded outbound calling

Oct 9, 2026 at 11:06pm UTC
Affected services
Call processing

Resolved
Oct 9, 2026 at 11:20pm UTC

The issue is resolved and all outbound calls are again proceeding normally

Created
Oct 9, 2026 at 11:06pm UTC

Starting at approximately 6:10 PM EDT (22:10 UTC), a portion of outbound calls on jambonz.cloud failed to connect, and some accounts had outbound calls rejected with 503 “Maximum Calls In Progress” even though they were under their limits. We have applied a mitigation and outbound calls are completing normally again. We are monitoring and will update this notice when the issue is fully resolved.